Get to Know Us
About The
Terrace Bay Hotel
For more than a century, this shoreline has brought people together. Today, The Terrace Bay Hotel blends its storied past with modern hospitality, offering thoughtfully guided experiences shaped by place and tradition.
Originally opened in 1922 as Terrace Gardens, the property has evolved through generations, reimagining itself into a modern waterfront destination to gather.
in the Making
Every event is supported by dedicated coordination and more than 30 years of collective experience. Clear communication, quick response times, and steady guidance ensure celebrations flow smoothly from planning through execution.
Jen Drown serves as the Corporate Sales Manager, leveraging over 15 years of hospitality leadership to coordinate seamless business conferences and executive retreats. Her background in project coordination makes her perfectly suited to manage complex logistics, ensuring that every client receives a tailored experience that maximizes their budget and time. As an Owner of the Terrace Bay Hotel, Jen brings a unique level of authority and personal investment to her role, offering clients flexible solutions and immediate attention. She is dedicated to the success of your event, combining professional precision with a genuine commitment to hospitality to make every meeting productive and stress-free.
Mitch Taylor serves as the Social Sales Manager and Event Coordinator, bringing over 25 years of specialized experience to the Terrace Bay team. As the owner of a successful DJ and entertainment business serving the local market, Mitch offers a unique dual perspective—understanding both the intricate logistics of planning and the energy required to execute a memorable celebration. He excels at guiding clients through the entire process, leveraging his background as an MC and event professional to ensure timelines flow smoothly and details are never overlooked. Mitch’s combination of high-energy creativity and organizational expertise ensures that every wedding and social gathering is personalized, stress-free, and seamlessly executed.
Lisa Multhaupt is the heart of event execution at the Terrace Bay Hotel, serving as Banquet Manager with an impressive tenure of over 25 years at the property. Her deep-rooted experience means she knows the hotel’s event spaces inside and out, allowing her to anticipate needs before they arise and handle logistics with effortless precision. Lisa is defined by her unwavering commitment to customer service and client satisfaction, acting as the on-the-ground leader who ensures every detail—from the first course to the final toast—runs smoothly. Her friendly demeanor and decades of expertise provide clients with total peace of mind, knowing their wedding or corporate gathering is in the hands of a true hospitality professional.
Jen leads with clarity and calm, guiding clients through planning decisions with confidence. Her approach balances logistics and hospitality, ensuring every event feels organized, intentional, and well executed.
Mitch brings operational precision to every event, overseeing setup, flow, and execution. His attention to detail ensures timelines hold, spaces perform as intended, and guests experience seamless transitions throughout.
Lisa specializes in client coordination and service delivery, supporting events with thoughtful communication and hands-on oversight. She ensures expectations are aligned and details are managed with care from start to finish.