Get to Know Us

Jen Drown serves as the Corporate Sales Manager, leveraging over 15 years of hospitality leadership to coordinate seamless business conferences and executive retreats. Her background in project coordination makes her perfectly suited to manage complex logistics, ensuring that every client receives a tailored experience that maximizes their budget and time. As an Owner of the Terrace Bay Hotel, Jen brings a unique level of authority and personal investment to her role, offering clients flexible solutions and immediate attention. She is dedicated to the success of your event, combining professional precision with a genuine commitment to hospitality to make every meeting productive and stress-free.

Mitch Taylor serves as the Social Sales Manager and Event Coordinator, bringing over 25 years of specialized experience to the Terrace Bay team. As the owner of a successful DJ and entertainment business serving the local market, Mitch offers a unique dual perspective—understanding both the intricate logistics of planning and the energy required to execute a memorable celebration. He excels at guiding clients through the entire process, leveraging his background as an MC and event professional to ensure timelines flow smoothly and details are never overlooked. Mitch’s combination of high-energy creativity and organizational expertise ensures that every wedding and social gathering is personalized, stress-free, and seamlessly executed.

Lisa Multhaupt is the heart of event execution at the Terrace Bay Hotel, serving as Banquet Manager with an impressive tenure of over 25 years at the property. Her deep-rooted experience means she knows the hotel’s event spaces inside and out, allowing her to anticipate needs before they arise and handle logistics with effortless precision. Lisa is defined by her unwavering commitment to customer service and client satisfaction, acting as the on-the-ground leader who ensures every detail—from the first course to the final toast—runs smoothly. Her friendly demeanor and decades of expertise provide clients with total peace of mind, knowing their wedding or corporate gathering is in the hands of a true hospitality professional.